HOW CAN WE HELP?

HOW DO I BOOK A CLEANING?

With our 60 second online booking! You really can book a logo-mobile Professional Cleaner to clean your home in 60 seconds or less. No quotes, no estimates, no phone tag.

WHAT HAPPENS AFTER I BOOK MY CLEANING?

Once you hit the submit button a member of our team will collect your booking and ensure that we have that time slot available.  Then we’ll email you to confirm your booking. (usually within 30 minutes)

WHEN DO I PAY?

During the booking process we collect your payment information but we will not under any circumstances charge you until the day of the cleaning. Once the cleaning takes place an invoice is automatically generated and emailed to your for your records.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept all major credit cards–Visa, MasterCard, and Amex. We no longer accept cash or check.

DO YOU BRING ALL NECESSARY SUPPLIES?

Yes, we always come prepared with everything we need to clean your home top to bottom. If you have any supplies you want used on specific surfaces (for example hard wood) let us know during the walk-through and we’ll take care of it 🙂

Can I request special tasks or extras?

Of course! Simply respond to your confirmation email or log into your account and add any comments you would like to be applied to your service.

Can I trust my cleaning professional?

All of our folks are interviewed and pass a nationwide detailed background check. Only select few out of all the people that apply end up working as a logo-mobile certified cleaner.

What happens if something goes wrong during my appointment?

If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there to take care of it. That’s our promise to you!

WHAT IS YOUR 100% GUARANTEE?

Ahh the world famous 100% Guarantee! You can’t miss!

If you are not happy with any area we have cleaned please let us know within 24hrs and we will return and re-clean any area you’re not happy with. Claims made after 24hrs will not be honored. Maids/Cleaners must be allowed to return within 2 business days.